Refund policy

At Lululin, we value our customers and want you to be fully satisfied with your purchase. If for any reason you are not satisfied, please review our return and refund policy below.

Returns

  • You may request a return within 30 days of receiving your order.

  • Returned items must meet the following conditions:

    • Unused and in original condition

    • In original packaging

    • Accompanied by proof of purchase or order number

To initiate a return, please contact us at info@golululin.com with your order number and reason for return. Our customer support team will provide return instructions.

Non-Returnable Items

The following items are not eligible for return:

  • Any item that is returned more than 30 days after delivery

  • Used, damaged, or altered items not caused by our error

Refunds

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, refunds will be processed to the original payment method within 1–3 business days.

  • Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@golululin.com.
Please include clear photos of the issue so we can assist you promptly.

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Contact Information

If you have any questions regarding this Return & Refund Policy, please contact us:

Lululin
3000 NW 6th Ct, Fort Lauderdale, FL 33311, United States
info@golululin.com
+1 385-222-2310